PRIVACY

Last modified: April 2019

This privacy policy applies to the website http://www.catalantrauma.com/ (hereinafter the Website).

Please read it carefully. In it you will find important information about the processing of your personal data and the rights recognized by current regulations on the matter.

We reserve the right to update our privacy policy at any time due to business decisions, as well as to comply with possible legislative or jurisprudential changes. If you have questions or need any clarification regarding our Privacy Policy or your rights, you can contact us through the channels indicated below.

You declare that the data you provide us, now or in the future, are correct and truthful and you agree to inform us of any changes thereto. In the event of providing personal data of third parties, you undertake to obtain the prior consent of those affected and to inform them about the content of this policy.

In general, the fields of our forms that are indicated as mandatory must necessarily be completed in order to process your requests.

Who is responsible for the processing of your data?

Unless specifically indicated otherwise, the person responsible for processing the data collected on this Website is CATALANTRAUMA SL whose registered office is at C/Santiago Rusiñol n.º 13b, Bajo, 07012 Palma, Illes Balears and email: INDICAR.

What personal information do we obtain?

The data we process is that obtained:

Of the forms that you fill out and the requests that you make on the Web. We also process the data included in the requests and requests that we receive by email or telephone. From analytics obtained from the navigation of users of the Web.

The categories of data we process typically consist of:

Identification and contact data; Data on the type of medical service and insurance identification, in case of making an appointment request; Data related to your browsing, for example, the IP address from which you connect to the Web, weblogs , pages visited or actions carried out on the Web. To do this, we use cookies and similar technologies that may involve tracking your browsing. More information in our cookie policy available at URL.Commercial tracking dataData generated by your use of social networks, which you have decided to share with us (for example, likes and comments).

Why will we process your data?

The data of our users will be processed to manage the relationship with them, respond to their requests and queries, administer and manage the security of the website and comply with our legal obligations. Said data will also be processed for analytical purposes and to improve the quality of our services. Likewise, we will process your data to send commercial communications.

Who can we communicate your data to?

Your data will be communicated to third parties by legal obligation, with your consent or when your request implies such communication.

Legal basis of the treatments

The basis for the processing of your data is the management of the legal relationship established with you and compliance with legal obligations, especially the applicable regulations on accounting and tax matters.

The following treatments are based on the existence of a legitimate interest:

The management of the security of the Website is based on the existence of our legitimate interest in guaranteeing the security of our systems. The performance of statistics and quality control is based on our legitimate interest to evaluate our services.

The following treatment is based on your consent, without the withdrawal of such consent conditioning the provision of the contracted services:

Creating browsing profiles based on information obtained from cookies or similar technologies.

The sending of commercial communications is based on our legitimate interest in promoting our products or services, as well as your consent to receive such communications by electronic means.

How long will we keep your data?

In general, we keep your data for the duration of the relationship you maintain with us and in any case during the periods provided for in the applicable legal provisions, for example, in accounting and tax matters, and for the time necessary to address possible liabilities arising. of the treatment. We will cancel your data when it is no longer necessary or relevant for the purposes for which it was collected. The information related to navigation will be canceled once the web connection has ended and the statistics have been completed.

The data processed for commercial purposes will remain valid as long as its deletion is not requested.

What are your rights?

You have the right to obtain confirmation of whether or not we are processing your personal data and, if so, access it. You can also request that your data be rectified when it is inaccurate or that incomplete data be completed, as well as request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected.

In certain circumstances, you may request the limitation of the processing of your data. In such case, we will only process the affected data for the formulation, exercise or defense of claims or with a view to protecting the rights of other people. Under certain conditions and for reasons related to your particular situation, you may also object to the processing of your data. In this case, we will stop processing the data except for compelling legitimate reasons that prevail over your interests or rights and freedoms, or for the formulation, exercise or defense of claims.

Likewise, and under certain conditions, you may request the portability of your data so that it may be transmitted to another data controller.

You can revoke the consent you have given for certain purposes, without affecting the legality of the processing based on the consent prior to its withdrawal.

To request your cancellation of treatments for commercial purposes, you can:

Send an email to the following email address: XXXX@XXX.XX

You also have the right to lodge a complaint with a data protection authority.

To exercise your rights, you must send us a request accompanied by a copy of your national identity document, or another valid document that identifies you by postal mail or email, to our Data Protection Officer at the addresses indicated in the section

Who is responsible for the processing of your data?

You can obtain more information about your rights and how to exercise them on the page of the Spanish Data Protection Agency at www.aepd.es